Terms & Conditions

Terms of Sale

Please read these terms carefully.

You will be asked to expressly agree to these terms of sale before you place an order for products from our website.

Interpretation

In these terms of sale, “we” means Torpex Sports LTD (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly)

Order Process

The advertising of products on our website constitutes an “invitation to that” and your order for products constitutes a contractual offer. No contract will come into force between you and us unless/until we accept your order in accordance with the procedure detailed below:

In order to enter into a contract to purchase products form us, you will need to follow these steps:

You must add the products you wish to purchase to your shopping cart, and then proceed to the checkout.

 

You will then be asked for your payment details.

We will then send you initial acknowledgement.

Once we’ve checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confer by email that we are unable to meet your order.

We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sales on the website from time to time, and we do not guarantee the the version you have agreed too will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

The only language in which we promise these terms of sale is English.

Before you place an order, you will have the opportunity of identifying whether you have made any input errors by viewing the checkout page. You may correct these input errors before placing your order

The Products

Our products range includes martial arts clothing, equipment, weapons and accessories. It also includes sports and fitness clothing and equipment.

Statutory Rights

Nothing in these terms of sale affects your statutory rights (including your right to relieve a refund in respect of defective product we sell to you)

My Delivery is Missing
Our couriers will knock on your door to deliver your parcel. If you're not at home, the courier will either leave it with the neighbours or will re-deliver it at a later date. However, some couriers will leave the parcel at your front porch. A photo (for evidence) will be taken to show us and you that it has been delivered. 
If your order is missing in transit, you'll be entitled to a refund and a claim will be made to the couriers company. However, if your parcel has been delivered and there's evidence like a photo or a signature, but you haven't received it, we will contact the company to ask what happened. However, if it's been stolen, a claim will be made but our best advice to you is to check the security cameras and ask around your area if they've seen anything. If there's no cameras in the area, the best thing we can do is to make a claim. We will do our best to make sure that you receive your parcel. Unfortunately, you will NOT be entitled to a refund if this happens.